A Quality Focused Service – Typical Customers
Redbows operates a quality management system to the ideals and practices of ISO9001:2000. The company has built a strong reputation with a fast growing customer base for its service, speed of response and pragmatic approach to promotions. Click Quality, Environmental and Ethical Policies for more information on our specific aims in these areas.
Our typical promotional merchandise customers include FTSE 100 companies, manufacturing and service companies, SMEs, public sector organisations, local government bodies and county councils, Plcs, pop groups, charities, clubs and associations, not to mention individual parties and events such as weddings and birthday parties.
Typical A-Z Customer List
- Archbishop of Wales Fund, Ashfield District Council, Ashton Leigh & Wigan Primary Health Care Trust, Association For Project Management, Athletes in Action, Atkins Design & Engineering Solutions
- Bangor University, Barclaycard, Barclays Global, Barnardos, Basic Skills Agency, Beggars Group, Beta Distribution, Blackpool Illuminations, Bournemouth University, Braintree District Council, Bravissimo, Brighton and Hove District Council, BRISCA, British Energy Generation, British Nuclear Group, British Quality Foundation
- Cable & Wireless Plc, Car Park Valeting, Carillion Facilities Management, Central Electrical Manufacturing and Engineering (CEMA), Chartered Institution of Building Services Engineers (CIBSE), Chorley Council, Coventry Building Society, Countess of Chester Hospital, Cleveland Emergency Planning, Community Windpower, Contiki Travel, Council of Europe, Credit Suisse Trust
- Deloitte and Touche, Devon Wildlife Trust, Domino’s Pizza, Dolce & Gabbana, Domestic & General Plc, Dorset Safety Camera Partnership, Dudley NHS Primary Health Care Trust, Dunchenne Family Support Group
- Edinburgh Tenants Association, Engage Mutual Assurance, European Powder Metallurgy Association, Essex County Council
- Financial Services Compensation Scheme
- Gap Personnel, General Osteopathic Council, Greater Hammersmith Council, Greater Manchester Police
- Harvey Nichols, Holiday Inn, Housing For Women, Hudson Primary School
- iBuy TV, Infotel, International Fund For Animal Welfare, International Underwriting Association
- Jaccuzi UK, Janes Police Review, John Lewis Plc
- Kent County Council
- Leicester County Council, Lester Aldridge, Lexis Nexis, London Hospices Lottery
- Marks & Spencer, Maverick Television, Mendip Hills AONB Service, Microsoft, Mott McDonald
- National Blood Service, Metlife Assurance, N Power, NHS Innovations, Nissan, Norfolk District Council, Nottingham Forest Supporters Club, NSPCC
- Oakbase Plc
- Pizza Hut, PFE Medical, Pfizer Consumer Healthcare, Pioneer Global Investments, PR Newswire
- Queen Mary University London
- River Island, Road Safety Wales, Royal College of General Practitioners, Royal College of Surgeons, Royal Institute of Chartered Surveyors (RICS), Royal Live Saving Society, Royal Television Society
- Samsung, Seat, Serck Controls, Sony, South Derbyshire District Council, South Tyneside Council, Sterling Insurance, Stockton on Tees District Council, Stulz UK Ltd, Surrey Heath Borough Council, Swansea Housing Association
- Teeside Infants School, The Barbican Centre, The Engineering and Technology Board, The National Archives of Scotland, The National Trust, The Royal Life Saving Society, Trafalgar Capital, Trinity Mirror Group, Specsavers, Trinity Mirror (Liverpool Echo), Tynmouth Scout Association
- UKCEB, Unilever Foods, University of Cambridge, University College London, University of Sheffield, University of Southampton, USB Investment Bank
- Velux, Volkswagen, Visa International, West Country Ambulance Service
- Wolverhampton City Council, Worcester County Council, Workplace Systems International, Wrexham Borough Council, Wylfa Power Station
- West Wirral Explorers, Wolverhampton City Council
- Yahoo!
- Zurich Insurance and many more…….
Customer Comments
Every Redbows customer receives a Customer Satisfaction Survey and we take their comments and suggestions seriously. With an overall excellent rating in the high 90s we are constantly striving to achieve the magic 100%. Here is a selection of the most recent customer comments:
“Excellent service…congratulations to the whole team for the quick turnaround of our bespoke stress shapes in order to meet our deadline.”
“Really happy with the customer service, clear and concise answers. Lovely stuff. Delivery on time. Really satisfying.”
“Very happy with the service provided.”
“Always professional and a company I shall continue to order from.”
“Many thanks for the professional, friendly and efficient service. It has been a pleasure to order from you and we’re very happy with the outcome and will definitely use you again!”
“I would like to say that everyone was very helpful in all aspects.”
“Always professional and a company I wish to continue to order from – thanks to the team”
“Good customer service balance – helpful and responsive without being annoying and pushy!”
“Extremely quick to respond to queries which made the ordering process very easy. A very friendly service”
“An excellent service from start to finish, good knowledge, products and prices. Most of all, very pleasant staff. A good example of how to guarantee future business”.
“A big thank you for advice and help with the pens and logo queries.”
“Thank you – you were a huge help in this tight turnaround time!”
“Products arrived in plenty of time, and we’re very pleased. Many thanks.”
“To top it all off perfectly the flash drives have just arrived 2 days early taking away even more potential stress as the event is on Monday and it was going to be very tight!”
“It is therefore extremely nice when expert and patient advice, together with an obvious passion for the job (not to mention a genuinely nice person), is given by staff with whom I haven’t previously dealt with. This will certainly ensure repeat business from myself…in the future. It will also mean recommendations wherever possible.”
“I would like to recommend a supplier. We recently required some bookmarks to celebrate our schools centenary and the contact and service I received from the company was excellent. In fact I confirmed the order on Wednesday 3rd October and despite the postal situation the full order was received at the school on Monday 8th October. Everyone was so pleased with the finished product. They even did the design artwork for us and the quality and look of the product has impressed everyone we have shown.”
